Testimonials

Dr. Olga Skica and Paul King, M.B.A.
- Periodontist and Builder

A few years ago, we decided to sell our lakefront home on Lake Memphremagog. We listed with the “biggest” agent in the Memphremagog area.  We had a few visits, almost zero feedback, and as the one-year listing was almost expired, this “top agent” was shocked that we didn’t want to re-new the listing for another year.  When I explained that we had not heard a word from him over the entire year, he did not seem to understand that this could be a concern.

Then we brought in Patricia and David.  Vive la difference!  They spent hours and hours going through every square inch of the house and the property, making lists of what needed to be done to maximize the impact of the property on the market.  We made many little changes that added up to a world of improvement.  And when the visits came, we right away got feedback and were part of the process.  When we got an offer, they represented us and negotiated to a positive conclusion.

Patricia and David did not handle our listing like one of many. They handled our property like it was their own. We would not hesitate to recommend them to our friends and family for their real estate needs.

Olga Skica and Paul King
Westmount, QC

Brian and Marilyn Kenny
- Engineer and Mother of 3

After interviewing several agents we decided to confide the sale of our Westmount townhouse to Patricia and David and we are very happy with the outcome. David and Patricia work as a team and provided excellent counsel on all the essential aspects which are important to have a successful sale. They worked incessantly and diligently and were highly responsive. They went out of their way on several occasions to help out. Our home of 40 years in Westmount sold in 80 days due in large part to David and Patricia's efforts. We recommend them strongly.

Roslyn and Harry Pinker
- Retired school administrator and lawyer

We are pleased to add our voices to those of others in praise of Patricia Chang and David De Santis.

From the moment we agreed to have them as our agents, they were indefatigable in their effort to sell our beautiful downtown townhouse in Montreal, a home we had lived in and loved for 24 years, but which had regrettably become too difficult for us to manage.

In presenting it, they staged it, photographed and videoed it, advertised it in print (in several newspapers and magazines read by different linguistic populations) and on line. They paid attention to the smallest of details. They did their homework. They marketed it as a home where we had been happy and where other families could lead similarly rich and satisfying lives.

They left no stone unturned. Even though real estate sales in the area had weakened considerably, they persisted. In the five months that the house was on the market they held many Open House events and hosted countless visits by interested prospective buyers. They worked tirelessly seven days a week and were always available both to them and to us.

Their advice to us was based on their many years of experience in the real estate business and as architects.

Patricia's excellent professional relationships with both colleagues and clients are impressive. She never forgets a name or a face. Her optimism is contagious.

When the "perfect buyers" came along and made an acceptable offer, Patricia and David's search for an apartment for us - to rent or to buy - went into high gear. We had very little time. We had together done a great deal of groundwork in preparation for such a time and found a condo that we liked and that met our needs. The acquisition process was challenging and complex and could have failed had it not been for Patricia's advocacy, her persistence and competence, her honesty and hard work.

Her patience, sense of humour, and high energy never waned.

We have not regretted for a moment the confidence we initially had that Patricia and David would do their very best. And so they did.

We would recommend Patricia and David to all prospective clients, enthusiastically and without reservation.

Catherine Heaton and Ed Manis
- Business/personal life coach and financial consultant

Mid February of 2016 we decided to put our unique condo on the marketplace for sale. Not only is the condo unique from an interior design feel of Portuguese yellow and royal blue but it is also unique in that the condo is in the exclusive Habitat 67 complex.

Patricia and David were pleased to represent us and immediately set to work analyzing the place and ensuring that the place would be staged well for all who chose to enter. Patricia is immaculate in her sense of design, Feng Shui and total home coordination. David complements Patricia with his knowledge of the architectural and historical aspects of the condo and the overall building.

They sat us down to go over sales history at Habitat 67 and ended by saying that such a unique condo might take up to one year to sell. Shortly after not only were professional pictures taken but also an audio/video was made and distributed on YouTube.

Two weeks later our place was SOLD.

We plan to rent and will be moving at the end of August. Patricia and David have been with us every step of the way. I get notices of new places for rent nearly every day, in all the areas of Montreal that we wish to rent. In many cases when we find places of interest both Patricia and David go with us.

They are knowledgeable, friendly and well versed in the delicate art of negotiations. Patricia and David have an amazing understanding of the needs of their consumers. They have made the selling of our home seamless and a real pleasure.

Louis Chang
- Businessman

Patricia Chang and David De Santis are highly knowledgeable of the markets they are in, which was very helpful to a total stranger to Montreal like myself. They could easily list the pros and cons of the listings we visited. Their hard work and attention to details helped us eliminate risky or unsound choices. When in due diligence period, their professional expertise and patience in negotiation led to a desired outcome, including saving thousands of dollars. Great job, Pat and David!

A Westmount physician, artist and family
- originally from France

The qualities of Patricia Chang & David De Santis could be summarized with these words: EXPERIENCE, SERIOUS, LOYALTY AND KINDNESS.

For more than six months we had put our property on the real estate market with no results with many open houses and two substantial price reductions.

We were losing hope and felt discouraged although it was essential for us to proceed with the sale of our Westmount property.

We felt that our previous real estate agents did not protect our interests so we decided to choose a new agent.

Doing a basic Google search, we found the website of Westmount Realty and Patricia Chang whose joyful and lively presentation charmed us. From then we decided to meet her.

A smiling dynamo arrived with David De Santis, her associate. She was full of life and gentle, all the time demonstrating her experience, benevolence and optimism. She listened attentively to our concerns and we were impressed by her straightforward and authentic manner.

As soon as we signed a contract with them, Patricia and David immediately helped to stage our home with small additions. They put a lot of heart, time, energy and generosity in their work and suddenly our home became more attractive, joyful and warm.

At the end of 3 months our house was finally sold despite being a slow real estate market.

Patricia and David worked tirelessly and always responded to our wishes. They followed us step by step in this adventure and continually supported us.

We appreciate their constant good nature and above all, their integrity and human side.

We did not meet mere real estate brokers but true friends.

A pleased retired CEO

Our experience in selling our luxury house in Montreal's Golden Square Mile with Patricia Chang and David De Santis was outstanding. They are very conscientious and trustworthy and treated our home like it was their own. They took the time to really understand the unique aspects of our property and provided excellent advice, counsel and support throughout the whole process. They know the Montreal real estate market well and helped us set realistic expectations on price and timing. They work as a team so there's always one who's available when needed. We would work with them again without hesitation!

Sheila and Don Lawrence
- Dance Teacher and Physician 

If you need to sell your house, you need to have thoughtful, informed and effective advice as well as the experience that will produce a satisfactory outcome. You need in other words, Patricia Chang and David De Santis.

We know. Very satisfied and very grateful.

Brenda Pratscher

After considerable hesitation as to whether or not we were ready to sell our Westmount home of 25 years and move on, we decided to contact Patricia M.Chang. Patricia came to our home, inspected the property and most importantly listened to our concerns and issues about selling. She realized that that we were uncertain and suggested that we should not put the house on the market until we felt positive about it, as it would not attract the right buyer- this was not the reaction we were expecting from a salesperson! However, it was the right advice. A couple of months later, when we felt ready, we listed the house. Patricia made a few Feng Shui adjustments, took photos and immediately launched the marketing campaign. After only 3 days on the market (with many viewings by potential buyers) we sold our house, much to our surprise and delight since two other houses on our short block had been for sale for 6 months! 

Our experience with Patricia Chang Realty was really enjoyable. Not just because of the fast results (which were quite nice) but both Patricia and Connie really seemed genuinely interested in not only our home but in our happiness as well.

They also had assured us that we would find a new home that would suit us perfectly and with their help we did. In fact we very nearly missed it. There was another offer on the table besides ours which was very similar, but with their expertise in preparing offers and negotiation, they were able to seal the deal. Needless to say this type of attention to detail and professionalism was greatly appreciated and we highly recommend Patricia M.Chang.

Jean Saine
- President, Saine Marketing

Patricia surpassed all of our expectations. In spring 2010, she introduced us to a superb apartment unit at Habitat 67 that was perfect for our needs and was not even listed. During the purchase process, she assertively managed the parties rather than applying pressure. Once the transaction was complete, she referred us to a general contractor that we mandated to perform certain works, including suggestions that Patricia had made and that we did not think about. This was all done in a discreet, attentive and professional manner. Patricia is a broker who works for the best interests of her clients and gets things done. It was a pleasure to work with her. Thank you for all.

Robert T. Rouleau
- CEO, Cadence Corporation

I was looking for a condo and met Patricia at an open house at Habitat '67. I was impressed by her demeanor and obvious expertise.

After some soul searching, I decided I would prefer something on Montreal's Lakeshore as opposed to the Montreal's Old Port area. In a day she found and set appointments to view suitable condos. Her observations on the units we visited helped shape my choice.

She handled the selling party with grace, and the purchase closed without any stress. That was a first for me! I recommend her to anyone who needs a first class agent.

Elizabeth Trites & Jonathan Corbeil

For several months, my son, Jonathan and I had been talking about buying a house. I didn’t feel ready and kept procrastinating. Finally, I spoke with Charline Montrose, who made many suggestions. The first was to meet with our banks to see if we would be approved for the loan. After meeting with our respective banks, we approached Charline to find us a ‘HOME’. We live on the south shore and wanted to stay in the same area. We looked on site at several houses and planned some visits. After visiting these places and since we didn’t really find what we were looking for; we just drove around the area and notice one house that seemed interesting. Charline made a call and we were able to visit right then and there. When we walked in, we knew this was ‘THE PLACE’.

After much negotiation with the owner, we were able to purchase it. Charline was always very positive and professional in the way she handled the situation. She was available to make several visits with us, making suggestions and was hands-on through the entire transaction.

Thanks to Charline, both my son and I are very happy with our purchase and we would not hesitate to recommend her to our friends and family.

Alexandra Wilson, DVM and Eric Bretson, CA.

Patricia and Connie did not just live up to their promises but actually surpassed them!

We were an extremely busy family with three young children in the midst of relocating -Patricia and Connie came in to help stage our home in Westmount for sale. In addition to being extremely understanding and sensitive to the pressure we were under, they made the sales process, including the bidding war, as enjoyable as possible under the circumstances. We don' t know much about "feng shui-ing" but we recognize winners when we see them ! We wish they would get licensed in Vancouver in case we ever have to sell there!

Julia Gersovitz, Architect

Patricia Chang is one-in-a-million. She has an unusual ability to look beyond superficial appearances to discover the true value of a property. She not only found us our house in Westmount, but was extremely helpful in being crystal-clear about making a timely offer. I would recommend her highly to any prospective buyer or seller.

Catherine Young Bates, Artist R.C.A.,
- former professor Dawson College

After living in the family home in Westmount for 20 years, it could have been stressful to sell. It contained so many family memories as well as my special paintings that had never been seen in galleries, ones that we had kept in place on the walls, or carefully stored. With Patricia's experience and her own creativity, several of these paintings were sold to potential house clients, privately and through galleries. This helped us to prepare for the house for sale and Patricia made the entire transaction a positive experience.

Patricia's note- I have used a few of Catherine's paintings from my own collection when staging homes and they add a great ambience plus good luck!

Coleen MacKinnon
- BA, Cert PR and Frederick Charette, LLB

Facing an international move and a short time frame to sell our house, we chose Patricia Chang as our agent. She had an excellent track record, a realistic knowledge of the Westmount real estate market and an exceptional eye for detail. She orchestrated and contributed to the flawless preparation of our house, with great patience and a wonderful sense of aesthetic. Patricia assured us the house would sell when ready, and it did - the first day on the market with multiple offers and a 'higher than asking' price. Patricia surpasses her professional obligations and is a pleasure to work with. Our only regret is that she is not here to help us find and decorate a house in Australia!

Andrew and Silvana Morash

After our house was on the market for 6 months, with two different agents, we decided to list with Patricia. We found out quickly that she was able to create activities to get our house the attention which it was not receiving previously. Her tireless efforts to market the property immediately resulted in the house getting noticed in the area, and a very noticeable increase in interested parties coming to view the property. One unique approach she used was to get the house featured on the front page of the Montreal Gazette Real Estate section. This drew an incredible response and our next open house drew a huge crowd. After such frustration and disappointment in the previous agents' efforts to sell the house Patricia was able to get the property sold in a timely matter. We would have no hesitation at all at recommending Patricia Chang realtor to all our friends as a talented and hardworking agent that brought unique and creative efforts to market our house which distinguish her from the competition.

Michelle Cumyn
- Lawyer & Professor

When we bought our first house in Westmount in 1995, we did not yet have a car and our budget was $200 000. Patricia Chang was the only real estate agent that took us seriously,

Other agents in Westmount whom we met looked down on us or tried to sell us houses in other neighborhoods. However Pat was able to find us a beautiful townhouse on Lansdowne north of Sherbrooke, which we paid $203 000 for (just $3000 over our budget) following an intense negotiation.

In 1998 we were relocated to another city and we asked Pat to help us sell our house. She was learning about Feng Shui and proposed small decorative changes , especially in rooms that had not yet been renovated and did not show well. A plant here, a mirror there, items put in order and some furniture repositioned made the rooms seem larger and their potential highlighted. Because we were in a hurry to sell and it was approaching the slow summer months, she put the house on the market at a competitive price. She immediately organized an open house and caravan which resulted in 4 offers, with the final selling price higher than asking with a handsome profit for us. This pleasant experience was without doubt due in part to favorable market conditions Nevertheless Pat was able to use the market conditions to our advantage.

Pat's strength is her ability to be both highly rational and intuitive. She has an innate business sense, is an excellent negotiator and a fine psychologist. Moreover, she works very hard and is especially committed to her clients, respecting their personalities and privacy.

Thanks to her excellent sense of humour, one feels comfortable with her. She is able to demystify and simplify a process that could be stressful and trying, whether buying or selling a house, sometimes in life's difficult moments. Years later, we still have excellent memories of Pat and we recommend her without hesitation. She is really in a class by herself.

Ghada Begdache B.A
- Feng Shui consultant & Artist

Buying a house is such an important decision in one's life that having an efficient and experienced real estate agent can only make that experience all the more memorable and enjoyable.

I was lucky to have had Patricia as my agent. Her expertise and professionalism meant that although she advised me on the best course of action, she also gave me the space I needed to make my own decisions regarding the purchase and sale of our Westmount home. It is her integrity in her relationship with me and my family that transformed a business transaction into a lasting friendship. Now, 14 years later those few lines are only a token of my appreciation and a testimony to our friendship!